UCI Refund Policy
UCI will not accept requests for refunds within 30 days of trip dates. Any requests for a refund prior to the 30 days will be evaluated upon request. The expenses for per diem, transportation, and projects need to be sent to Haiti within 30 days of the trip date. Items and supplies are often purchased or ordered in advance of a team’s arrival at UCI. These expenses are a necessary part of our process and preparation and therefore they are unable to be refunded.
If a team or individual must cancel for any reason within 30 days of a scheduled trip, any and all UCI team funds will be used as a tax-deductible contribution to UCI and will be used to meet the ongoing needs of the ministry. Airfare refunds will be based on the airline/travel agent refund policies. We strongly encourage your team to purchase trip cancellation/trip interruption insurance. *If a team needs to reschedule trip dates for any reason, you must do so within 6 months of the original dates for 100% of all team funds to be transferred.
UCI Liability Policy
UCI shall assume no liability in the event that a team is rescheduled, cancelled, or restricted due to (but not limited to) the following events : natural disaster, extreme weather, government restrictions and/or regulations, war, act of terrorism, epidemic, or any other emergency.
UCI shall assume no liability or financial obligation for any additional expenses that may occur from travel or transportation changes due to any/all events listed above.
We strongly encourage your team to purchase trip cancellation/trip interruption insurance.